FAQ


Q1. Can I have a sample order?
A: Of Course, we welcome to place sample order even we can help you customized your sample according to your requirements.

Q2. What about the lead time?
A:Sampleusually needs10-15 days, mass production time needs 4-5 weeks, it depends on order quantity and battery requirement.

Q3.How can guarantee quality?
Always a pre-production sample before mass production; Always final Inspection before shipment.

Q4. What is the order procedure?
Step 1: Receive Customer requirements
Step 2: Offer solutions accordingly
Step 3: Sample order placement and Quality confirmation from customer side
Step 4: Batch order with after sales service
Q5. Do you offer OEM and ODM solutions?
A:Yes, we do offer OEM and ODM solution based requirements. Under OEM terms we can place customer’s brand logo on the product. MOQ is very small for OEM service, Please consult us before placing the order.
Q6. Are you a manufacturer or a trade company?
A: We are a manufacturer, specialize in making ESS with Lithum Battery, BMS, LifePo4 Battery PACK and LFP Lithum cells.
Q7. How much is the freight cost of samples?
A: It’s depends on weight, packing size and destination. Please contact us if you need, we can get the quote for you.

Q8. What is the shipping method?
A: It could be shipped by sea, by air or by express (EMS,UPS,DHL,TNT,FEDEX and etc.)Please confirm with us before placing orders.

Q9. What is the payment terms?
A: T/T,L/C,Western Union is available. Please contact us.

Q10. What is the payment condition?
A: 30% deposit to confirm the order,70% balance before the shipment.
Q11. what can you buy from us?
BESS Battery/Residential BESS/All In One ESS/Wall Mounted Battery Storage/Commercial Battery Storage Systems/12V Lifepo4 Battery/Lifepo4 Portable Power Station/Lifepo4 Battery Module/Lifepo4 Battery Cell/Dc Ev Charger/Ac Ev Charger/Single Phase Hybrid Solar Inverter.

Jiangsu GXY New Energy Co., Ltd. is a joint venture established by the listed company Jiangsu Yinhe Electronics Co., Ltd. (stock code 002519) and Suzhou Times Huajing New Energy Co., Ltd., a professional lithium battery company, focusing on high-efficiency and high-safety energy storage. A company that develops and manufactures systems and provides comprehensive energy services. Jiangsu Yinhe Electronics Co., Ltd. was established in 1975, covering an area of 300,000 square meters, with a factory area of 200,000 square meters. The company has 2,500 employees and more than 500 R&D personnel.
The new company has poured its shareholders' years of research and development accumulation and technology precipitation in the field of energy storage, with the mission of developing green energy, to build service capabilities for the entire industry chain from energy storage cell manufacturing-energy storage system integration design-project implementation.
The existing R&D core team members all have more than 10 years of industry experience, and have been deeply involved in the North American and European markets. They have provided customers with a full range of industrial, household and outdoor energy storage products that are professional, safe, economical and easy to maintain.
In the future, the company will focus on the new energy industry, continue to increase investment, and further enhance its core competitiveness in terms of R&D, manufacturing, marketing, and branding, and strive to become an outstanding enterprise group in the field of new energy. We are willing to cooperate sincerely with friends from all walks of life to make progress hand in hand and create brilliance together.